Contact Us

Contact The Ordinary for product, order, shipping, return, payment, or privacy assistance.

Customer support

Phone: 604-662-4512
Email: yusrifahmi184@gmail.com
Business or mailing address: 2364 Robson St, Vancouver, British Columbia, V6B 3K9, Canada

Hours and response

Support is handled during business days in America/Los_Angeles. Response time depends on request volume. For an order question, include the order number and a concise description, but never send a full card number, security code, or password.