Shipping Policy

Orders are prepared for delivery within Canada according to the shipping services and charges shown at checkout. Available destinations, delivery estimates, and any free-shipping threshold are confirmed before payment.

Processing and transit

Processing occurs on business days in the store time zone (America/Los_Angeles). Carrier transit estimates begin after pickup and may change because of weather, holidays, customs, or other carrier conditions.

Tracking and address changes

Tracking is provided when available. Review the delivery address before ordering and contact us immediately if a change is needed; changes cannot be guaranteed after fulfillment begins.

Delays, loss, and delivered scans

For a delayed, lost, damaged, or delivered-but-missing parcel, Email yusrifahmi184@gmail.com or call 604-662-4512 so we can review the tracking and available carrier procedures.